Tourist Information Centres

  • Centro de Información Turística Plaza Mayor
  • Punto de información Turística Plaza de Callao
  • Punto de Información Turística Atocha / Museo Reina Sofía

Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.

You can also use the following channels to obtain information about the city:

Project to Modernise Tourist Information Points co-financed by the European Regional Development Fund.




Madrid's largest and most centrally-located tourist information centre is open 365 days and is right next to the city's official new souvenir shop.

Located next to the Royal Palace and the Teatro Real opera house, it offers all the cultural information necessary to enjoy Madrid.

Standing next to the Prado Museum, it offers information about cultural events and activities in Madrid to enjoy the city to the full.

Art and culture information point located inside the magnificent Palacio de Cibeles.

Located in this central square, it offers all the cultural information you need to enjoy Madrid.

Located by the Reina Sofía Museum, it offers all the cultural information you need to enjoy Madrid. 

Located in one of the book stalls on Cuesta de Moyano, if offers all of the necessary information to enjoy Madrid.

Located next to Madrid's legendary football stadium, it offers all the cultural information you need to enjoy Madrid. Closed till 7 January 2024

Madrid City Council provides you with all the documentation you need to enjoy Madrid.

Madrid City Council provides you with all the information you need to enjoy Madrid..


The city’s new official sightseeing and tourist travel pass.

An observation deck offering wonderful vistas of the city.

Visit our online store (in Spanish) of souvenirs made by local artisans!

Visit our store!

  • The Tourist Information Centre in Casa de la Panadería now features a new shop where you can purchase original souvenirs made by some of Madrid's finest homegrown artisans. 

    Tienda Casa de la Panadería
  • Tienda de la Casa de la Panadería
  • Download free maps and guides to the city to help you plan your trip.

    Madrid Maps and Guides
  • Mapas, guías y folletos de Madrid
  • Servicio de Atención al Turista Extranjero (SATE)
  • Madrid's excellent transport system allows you to get around the city quickly and safely by bus, metro, train or taxi.

    Getting around Madrid


  • Take a guided tour to explore the city in depth, and don’t worry about planning or anything else.

    Guided Tours of Madrid
  • Madrid Bike Tours