Opening hours, currency, Internet access, local customs and traditions, embassies and consulates… In sum, all kinds of practical information. Welcome to our survival guide to Madrid, so that nothing takes you by surprise when you come, and you can enjoy your stay without worries.
Things you should know before coming, so that you can enjoy your trip to the fullest.
Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.
Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!
As in most EU countries, Spain’s official currency is the euro (€). There are one hundred cents in a euro.
Make the most of the city's discount cards to save time and money during your stay in Madrid.
Check out and download everything you to need to feel right at home in our city.
Help us improve! Send us your requests via Internet, by telephone, by letter or at the Registration Offices.
Madrid is committed to quality in tourism, as set out in the Charter of Tourist Assistance and Information Services.
Hospitals, healthcare centres, the toll-free number 112 and SATE will give you assistance in the event of an emergency
A specialised service to assist foreign visitors involved in incidents that require police intervention.
Make your way up to the observation deck of the former transmissions tower and enjoy a stunning view of the city.
Download this app for a tour of 24 masterpieces hanging in the Prado, the Thyssen-Bornemisza and the Reina Sofía museums.
Sit back and take in the city's top sights on board our hop on hop off bus, equipped with audio guides in 14 languages.