Madrid Visitor Services
Madrid Visitor Services
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VISITOR SERVICES
Madrid City Council's Visitor Services are here to help you make the most of your stay and enjoy unforgettable experiences in our city.
You can get in touch with us through any of the following channels:
- By phone: (+34) 915 787 810 - availalble from 10am to 6pm
- By WhatsApp: (+34) 619 111 094 - available from 10am to 6pm
- By e-mail: turismo@esmadrid.com - available from 10am to 6pm
- Via live chat on this website: www.esmadrid.com - available 24/7
Other available services
Enjoy a virtual experience of Madrid
Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.
Download free maps and guides to the city to help you plan your trip.
Get your tickets!
OFFICIAL MADRID SHOP
Buy an original souvenir from Madrid in our online shop.
VisitMADRIDGPT
Want to know everything there is to see and do in Madrid? Ask our artificial intelligence assistant to find out.
GET READY FOR YOUR VISIT
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Madrid Events Calendar: 2025
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