Welcome to Madrid
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Open all year round offering everything visitors need to enjoy their stay.
Services:
- Face-to-Face Customer Service
- Audiovisual facilities
- Customer Service via WhatsApp on (+34) 619 111 094
- Adapted counter
- Auto-consultation with downloadable QR code
- Free Wi-Fi
- Hearing loop
- Tickets for the Madrid City Tour hop-on-hop-off bus (Credit card payments only).
It has an accessible counter.
It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.
Equipped with a magnetic loop for people with impaired hearing.
Docking stations:
- Jacometrezo (calle Jacometrezo, 3)
- Miguel Moya (calle Miguel Moya, 1)
Mon - Sun 9.30am - 8.30pm
Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.
Madrid's excellent transport system allows you to get around the city quickly and safely by bus, metro, train or taxi.
An observation deck at 92 metres.
Our online store (in Spanish) sells artisan souvenirs.
Hop on board the city's official sightseeing bus!