Madrid Visitor Services

  • Centro de Turismo de la Plaza Mayor


Madrid City Council has a variety of visitor services available to ensure your stay in our city is as enjoyable as possible.

You can use the following channels to obtain information about the city:

Available services

Enjoy a virtual experience of Madrid

The Plaza Mayor Tourist Information Centre, located in the Casa de la Panadería, has its very own robot assistant. You’ll find him there every day from 9.30am to 8pm.

Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.

Download free maps and guides to the city to help you plan your trip.


Tienda oficial de Madrid

Buy an original souvenir from Madrid in our online shop.

  • Take a peek at our selection of the most important events taking place in Madrid and start planning your next visit!

    Madrid Events Calendar: 2022
  • Luzia - Cirque du Soleil © Matt Beard
  • Servicio de Atención al Turista Extranjero (SATE)