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Madrid Visitor Services

  • Centro de Turismo de la Plaza Mayor
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VISITOR SERVICES

Madrid City Council has a variety of visitor services available to ensure your stay in our city is as enjoyable as possible.

You can use the following channels to obtain information about the city:

Available services

Videoatención 360. Experiencias virtuales en Madrid

360º Virtual Assistance

Enjoy a virtual experience of Madrid

Pichi en la Plaza Mayor

Pichi's recommendations

The Plaza Mayor Tourist Information Centre, located in the Casa de la Panadería, has its very own robot assistant. You’ll find him there every day from 9.30am to 8pm.

Punto de información Turística Plaza de Callao

Tourist Information Centres

Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.

Mapas, guías y folletos de Madrid

Madrid Maps and Guides

Download free maps and guides to the city to help you plan your trip.

Get your tickets!

Mirador Madrid

Mirador Madrid

Faro de Moncloa

Faro de Moncloa

Madrid City Tour

Madrid City Tour

OFFICIAL MADRID SHOP

Tienda oficial de Madrid

Buy an original souvenir from Madrid in our online shop.

Maps of Madrid

Madrid Metro Tourist Map (PDF)
City Bus Routes Tourist Map (PDF)
City Map of Madrid (PDF)
Map of Tourist Areas (PDF)
  • Luzia - Cirque du Soleil © Matt Beard

    Madrid Events Calendar: 2022

    Take a peek at our selection of the most important events taking place in Madrid and start planning your next visit!

    Madrid Events Calendar: 2022
  • Luzia - Cirque du Soleil © Matt Beard

GET READY FOR YOUR VISIT

Travelling to Madrid
Getting around Madrid
Madrid Maps and Guides
Essential Information
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HOW LONG ARE YOU STAYING?

24 hours in Madrid
48 Hours in Madrid
72 hours in Madrid
A Week in Madrid
  • Servicio de Atención al Turista Extranjero (SATE)
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Madrid Destino

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