Madrid Visitor Services
Madrid Visitor Services
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VISITOR SERVICES
Madrid City Council has a variety of visitor services available to ensure your stay in our city is as enjoyable as possible.
You can use the following channels to obtain information about the city:
- Telephone (+34) 915 787 810: 9:30am-8:30pm
- Via e-mail: turismo@esmadrid.com: 9:30am-8:30pm
- On this Tourism website: www.esmadrid.com: 24 hours
Available services
Enjoy a virtual experience of Madrid
Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.
Download free maps and guides to the city to help you plan your trip.
Get your tickets!
OFFICIAL MADRID SHOP
Buy an original souvenir from Madrid in our online shop.
Maps of Madrid
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Madrid Events Calendar: 2023
GET READY FOR YOUR VISIT
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Emergency Tourist Assistance Service (SATE)
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