Foreign Tourist Assistance Service (SATE)

  • Servicio de Atención al Turista Extranjero (SATE)
    servicio_de_atencion_al_turista_extranjero_sate
  • Servicio de Atención al Turista Extranjero (SATE)
    Servicio de Atención al Turista Extranjero (SATE)

Information

The Foreign Tourist Assistance Service, SATE, is a specialised service run by the MADRID DESTINO municipal organisation in collaboration with members of the national police force.

Its purpose is to attend to the needs of tourists who, during their stay in Madrid, are involved in incidents that require police intervention. The main services provided include: help filling out paperwork for police-related matters, locating family members, cancelling credit cards, contacting embassies or consulates, and providing tourist information.

Location:

National Police Station

Calle Leganitos, 19, 28004 Madrid (Near Plaza de España)

Map

Last updated: 
21/12/2021
Interest data
Tourist info

Address

Calle
de Leganitos, 19 (Comisaría),
28004
Tourist area: 
Sol / Gran Vía
Telephone: 
902 102 112
Fax: 
--
Email: 
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Metro: 
Callao (L3, L5)
Plaza de España (L2, L3, L10)
Santo Domingo (L2)
Bus: 
001, 1, 2, 3, 25, 39, 44, 46, 62, 74, 75, 133, 138, 146, 147, 148, C1, C2, N16, N18, N19, N20, N21
Local train (Cercanías): 
Madrid-Sol
Price: 
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Opening Times: 

Every day: 9:00am - 12 midnight

Type
Services
Tourist information points. Tourist offices
  • Across the city you'll find tourist information points with friendly staff who can offer advice and give you brochures and maps to make the most of your stay in Madrid.

    Tourist Information Centres
  • Punto de información Turística Plaza de Callao
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