Foreign Tourist Assistance Service (SATE)

The Foreign Tourist Assistance Service, SATE, is a specialised service run by the MADRID DESTINO municipal organisation in collaboration with members of the national police force.

Its purpose is to attend to the needs of tourists who, during their stay in Madrid, are involved in incidents that require police intervention. The main services provided include: help filling out paperwork for police-related matters, locating family members, cancelling credit cards, contacting embassies or consulates, and providing tourist information.

Location:

National Police Station

Calle Leganitos, 19, 28004 Madrid (Near Plaza de España)

Geolocation
Servicio de Atención al Turista Extranjero (SATE)
Servicio de Atención al Turista Extranjero (SATE)

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Direction

Calle
de Leganitos, 19 (Comisaría),
28004
Tourist area: 
Sol / Gran Vía
Opening Times: 

Every day: 9:00am - 12 midnight

Telephone: 
902 102 112
Web: 
http://www.policia.es/denunweb/serv_at_ext.html
Metro: 
Callao (L3, L5)
Plaza de España (L2, L3, L10)
Santo Domingo (L2)
Local train (Cercanías): 
Madrid-Sol
Bus: 
001, 1, 2, 3, 25, 39, 44, 46, 62, 74, 75, 133, 138, 146, 147, 148, C1, C2