Plaza de Callao Tourist Information Point


Sello Safe Tourism Certified otorgado por el ICTEOn 17 June, the Plaza Mayor Tourist Information Centre and the city’s five tourist information kiosks (Plaza de Callao, Royal Palace, Reina Sofía, Paseo del Prado and Bernabéu) were awarded the Safe Tourism Certified Seal (UNE 0066-10 de Mayo 2020). Madrid is the first major city whose tourist information centres have received the seal which is given by the Institute for Spanish Tourism Quality (ICTE).


Open all year round offering everything visitors need to enjoy their stay.

Services:

-Face-to-Face Customer Service

-Audiovisual facilities

-Free Wi-Fi

-Hearing loop

-Tickets for the Madrid City Tour hop-on-hop-off bus (Credit card payments only).

Geolocation
Punto de Inf.Turística Plaza de Callao
Punto de Inf.Turística Plaza de Callao
Punto de Inf.Turística Plaza de Callao
Servicios: 

Information points

Free Wi-Fi

Accesibility

Physical Accesibility
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It has an accessible counter.

Visual Accesibility
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It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

Hearing Accesibility
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Equipped with a magnetic loop for people with impaired hearing.

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Interest data

Direction

Plaza
de Callao, s/n
28012
Tourist area: 
Sol / Gran Vía
Opening Times: 

Mon - Sun 9.30am - 8.30pm

Email: 
turismo@esmadrid.com
Web: 
http://www.esmadrid.com/centros-de-informacion-turistica/
Metro: 
Callao (L3, L5)
Local train (Cercanías): 
Madrid-Sol
Bus: 
001, 1, 2, 3, 44, 46, 74, 75, 133, 146, 147, 148