Tourist Information

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Some guidelines to help you fully enjoy your stay and make sure that nothing catches you off guard.

Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.

Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!

Everything you need to know about hospitals, healthcare centres, the toll-free number 112, the SATE and the latest on the Coronavirus.

Help us improve! Send us your requests via Internet, by telephone, by letter or at the Registration Offices.

Madrid is committed to quality in tourism, as set out in the Charter of Tourist Assistance and Information Services.

Download our map of Madrid's tourist areas to help you find your way around the city! (PDF, 11.8MB)

DON'T MISS

Download free maps and guides to the city to help you plan your trip.

Discover the city's most popular sights and attractions, from one of Europe's largest royal palaces to the magnificent Prado Museum and Real Madrid's stadium. 

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OFFICIAL PRODUCTS

An observation deck at 92 metres.

Our online store (in Spanish) sells artisan souvenirs.

Hop on board the city's official sightseeing bus!