Tourist Information

Things you should know before coming, so that you can enjoy your trip to the fullest.

Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.

Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!

Hospitals, healthcare centres, the toll-free number 112 and SATE will give you assistance in the event of an emergency

Help us improve! Send us your requests via Internet, by telephone, by letter or at the Registration Offices.

Madrid is committed to quality in tourism, as set out in the Charter of Tourist Assistance and Information Services.

Download our map of Madrid's tourist areas to help you find your way around the city! (PDF, 11.8MB)

DON'T MISS

Download free maps and guides to the city to help you plan your trip.

Discover the city's most popular sights and attractions, from one of Europe's largest royal palaces to the magnificent Prado Museum and Real Madrid's stadium. 

Advertisement

OFFICIAL PRODUCTS

Make your way up to the observation deck for some stunning views.

Climb on board and discover the city in a panoramic format.

Plans with great offers for the city’s best shows. Sign up to enjoy them!