Madrid by electric scooter

On 3 May 2023, the city launched its electric scooter sharing scheme under the new authorisation model established by Madrid City Council, offering an easier, quicker and more sustainble way to get around the capital. The use of Personal Mobility Vehicles (PMV)—a term that also includes segways—is regulated by the Sustainable Mobility Ordinance.

As of 4 November 2023, and until further notice, it is forbidden for users to access the Community of Madrid’s public transport network (buses and metro and Plaza de Castilla, Moncloa, Príncipe Pío, Plaza Elíptica and Avenida de América interchanges) with electric scooters in order to guarantee the safety of passengers.

There are now three authorised companies from which you can rent an electric scooter: Dott, Lime and Tier Mobility. Each one is permitted to deploy a maximum of 2,000 vehicles. All e-scooters have the technology to guarantee a safer, more orderly shared micromobility model—they don't allow circulation or parking in non-designated areas—which is integrated into the city’s various transport platforms, including Madrid Mobility 360. More information here (available in Spanish).  

Companies that manage the use of these vehicles must have a geolocation system in place as well as insurance for users and third parties with minimum cover of one million euros. In addition, they redistribute all their vehicles every day, making sure they start the day in the neighbourhoods stated on their permits.

Rates and rental

The average price for renting an electric scooter is €0.15 per minute, with prices ranging from €0.11 to €0.23 per minute. The procedure for renting a scooter is very simple and always works the same way. Simply register on the application of the companies that offer the service, enter your card details, find the scooter you want to use on the street, scan the QR code affixed to the scooter, and enjoy your ride. And when you have finished, record this on the app as well so you only pay for what you use.

Basic rules

• It is strictly prohibited to ride or park electric scooters on the pavement, in bus lanes, on streets with more than one lane in each direction, or along slip roads and sections of the M-30 that do not have traffic lights.

• They may only be used on roads within 30km/h zones and in cycle lanes, so it is also prohibited to ride them on interurban roads, highways, motorways, and in urban tunnels.

• The maximum speed is limited to 25 kilometres per hour. When riding on cycle paths, cycle lanes, and in 20km/h zones, you must keep at least 1 metre's distance from pedestrians, and if that is not possible, you must dismount and walk beside the electric scooter. In public parks, you can only ride through areas where you can ride a bicycle, but, if paths are shared with pedestrians, the speed limit is 5 kilometres per hour.

• PMV users are required to comply with general alcohol and drug regulations

• The minimum age required to ride these vehicles is 15. Children under the age of 15 can only use scooters that are suitable for their height and weight and must ride on authorised paths, in spaces where no traffic is permitted, and accompanied by and under the responsibility of their guardians.

• The use of an approved helmet is recommended. However, it's only mandatory for children under the age of 18 or if riding on a multimodal lane at 25 kilometres per hour

• All scooters must be fitted with a bell, braking systems, lights and approved reflective elements

• Users may not use their mobile phone or headphones connected to audio players or receivers whilst riding

• Under no circumstances can two people ride on the same vehicle

Finally, it's important to note that, at the beginning of 2021, the Directorate-General for Traffic (DGT) introduced new measures at a national level in order to increase safety on our urban roads. These measures will form part of a future law that will regulate the use of e-scooters throughout Spain.

Where can we park the scooter?

Scooters must be parked in spaces marked for motorcycles and bicycles, and if none are available, you can park them in the general parking available on the road. Exceptionally, it is also possible to park them on the pavement, provided that it is next to the curb and that there are more than 3 metres of pavement available, so as not to obstruct pedestrians and people with reduced mobility. If the pavement is less than 6 metres wide, scooters must be parked parallel to the curb, and if it is wider, they may be parked at an angle.

Members of the controlled parking service, or the Servicio de Estacionamiento Regulado (SER), are authorised to penalise any scooters that fail to comply with new regulations and are parked in prohibited places.

You may not park a scooter when the streets are designated as special pedestrian protection areas or there are specific signs that prohibit it. This is the case with Gran Via, where the flow of pedestrians is intense, and scooters might put them at risk.

You cannot park at public bus stops (EMTs), in places reserved for people with reduced mobility, taxi ranks, or over manhole covers or other services (telecommunications, energy, waste collection, etc.).

Scooters with anti-theft chains or padlocks cannot be chained to street furniture or objects such as traffic lights, benches, trees, bus stops, or fences.

With the hope of freeing up space on our footpaths and guaranteeing areas in which pedestrians can move around freely, new bike and e-scooter racks can be found throughout (but not limited to) the city's 17 districts: Arganzuela, Barajas, Carabanchel, Centro, Chamartín, Chamberí, Ciudad Lineal, Fuencarral-El Pardo, Hortaleza, Latina, Moncloa-Aravaca, Retiro, Barrio de Salamanca, San Blas-Canillejas, Usera and Villaverde.