Information on the coronavirus

  • Campaña Madrid en manos de todos. Frenar el contagio y mantener la situación bajo control depende, en gran medida, de nuestra responsabilidad individual. Proteger a nuestros mayores, vecinos y amigos está en manos de todos.
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On Sunday 21 June, the three-month state of alarm came to an end. The borders have now reopened to visitors from Schengen countries, the UK and twelve other third countries. People are allowed to travel freely around the country, face masks continue to be mandatory in public places and social distancing rules must be followed.

Madrid is back

In Madrid, the following measures are in place from 6 July:

  • Maximum capacity in most establishments (including shops, shopping centres, libraries, cinemas, theatres, indoor sports centres, theme parks and bullrings) is 75%.
     
  • Restaurants, bars and cafés can open indoor dining at 75% capacity, and are allowed to serve at the bar. Outside terraces may now open at 100% capacity.
     
  • Night clubs and other late night venues may now open with a maximum capacity of 40% and without dance floor.
     
  • Public pools, both indoor and outdoor, may open at 50% capacity.
     
  • Hotels are allowed to reopen their common areas up to 75% of capacity.
     
  • Children's parks, skate parks and outdoor activities managed by the Region of Madrid are allowed to open as long as long as there is at least 4m2 of space per person.
    In the Madrid mountains, picnic areas and other recreation areas will remain closed unless a maximum capacity of 75% and the proper disinfection of tables, benches and fountains can be guaranteed.
     
  • Large shopping centres are allowed to open at a 75% capacity (common areas can only be used for walking). Outdoor markets may also open with a maximum capacity of 75%.

Travelling to Spain

On 21 June Spain reopened its borders to members of the EU’s Schengen Zone and the UK. Travellers do not need to self-quarantine.

The government has also decided to gradually lift the restrictions on access to travellers via external borders to Spain to the residents of the 15 non-EU countries recommended by the Council of the European Union (EU) on 30 June. On Saturday, 4 July, borders were effectively reopened for residents of Australia, Canada, Georgia, Japan, Montenegro, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia and Uruguay. In the case of Morocco, Algeria and China, the reopening is subject to these countries reopening their borders to residents in Spain. More info

Health control to travellers

If you are preparing a trip to Spain, you must know that due to the COVID-19 health crisis, it is mandatory to fill out a Health Control Form which can be accessed from the page spth.gob.es or by downloading the app on your mobile from the same page.

YOU SHOULD NOT TRAVEL if you have symptoms compatible with COVID-19: fever, cough, breathing difficulties, during in the last 14 days.


Tourist information points

The Plaza Mayor Tourist Information Centre and the city’s five tourist information kiosks (Plaza de Callao, Royal Palace, Reina Sofía, Paseo del Prado and Bernabéu) have been awarded the Safe Tourism Certified Seal (UNE 0066-10 de Mayo 2020). Madrid is the first major city whose tourist information centres have received the seal which is given by the Institute for Spanish Tourism Quality (ICTE).

You can also continue to use the following channels to obtain information about the city:


 

OFFICIAL PRODUCTS

Make your way up to the observation deck of the former transmissions tower and enjoy a stunning view of the city.

Take in the city's top sights on board our hop on hop off bus, equipped with audio guides in 14 languages.

And exchange your 200 Welcome Puntos Madrid for fantastic spring plans.

MADRID IS IN THE HANDS OF US ALL!
  • Centro de Turismo de la Plaza Mayor
  • Everything you need to know about hospitals, healthcare centres, the toll-free number 112, the SATE and the latest on the Coronavirus.

    Emergency Services and Healthcare
  • Salud y emergencias
AN ETERNAL FLAME
  • Monumento en recuerdo de las víctimas de la pandemia del Covid - 19. © Madrid Destino

Safe Tourism Certified

The Plaza Mayor Tourist Information Centre and the city’s five tourist information kiosks (Plaza de Callao, Royal Palace, Reina Sofía, Paseo del Prado and Bernabéu) have been awarded the Safe Tourism Certified Seal (UNE 0066-10 de Mayo 2020). Madrid is the first major city whose tourist information centres have received the seal which is given by the Institute for Spanish Tourism Quality (ICTE).Sello Safe Tourism Certified otorgado por el ICTE

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