Welcome to Madrid
User login
Located in the arrivals area, next to the baggage claim area, this tourist information desk is open year-round. It has everything visitors need to enjoy their stay in Madrid.
Services:
Face-to-face assistance
Self-service information point
Audiovisuals
Adapted access
Accessibility:
Accessible counter.
Magnetic loop for people with impaired hearing.
Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.
--
Mon - Sun: 9.30am – 8.30pm
Christmas Opening Times:
- 24 December: Opening at its usual time / Closed to the public at 5pm- 25 December: Opening at 11am / Closing at its usual time- 31 December: Opening at its usual time / Closed to the public at 5pm- 1 January: Opening at 11am / Closing at its usual time
An observation deck at 92 metres.
Our online store (in Spanish) sells artisan souvenirs.
Hop on board the city's official sightseeing bus!