Royal Palace Tourist Information Point


Sello Safe Tourism Certified otorgado por el ICTEOn 17 June, the Plaza Mayor Tourist Information Centre and the city’s five tourist information kiosks (Plaza de Callao, Royal Palace, Reina Sofía, Paseo del Prado and Bernabéu) were awarded the Safe Tourism Certified Seal (UNE 0066-10 de Mayo 2020). Madrid is the first major city whose tourist information centres have received the seal which is given by the Institute for Spanish Tourism Quality (ICTE).


Open all year round, it offers everything visitors need to enjoy their stay.

Services:

-Face-to-face Customer Service

-Audiovisual facilities

-Magnetic loop


This tourist information point is co-financed by the European Regional Development Fund.

Logo FEDER


 

Geolocation
Punto de Inf.Turística Palacio Real
Punto de Inf.Turística Palacio Real
Punto de Inf.Turística Palacio Real
Punto de Inf.Turística Palacio Real
Servicios: 

Information points

Free Wi-Fi

Accesibility

Physical Accesibility
Up

It has an accessible counter.

Visual Accesibility
Up

It has an Accessible Map of Madrid in braille with a downloadable QR for mobile devices to provide visually impaired people with all the tourist information they might need.

Hearing Accesibility
Up

Equipped with a magnetic loop for people with impaired hearing.

Share on

Interest data

Direction

Calle
de Bailén, esquina con Calle Requena
28013
Tourist area: 
Austrias
Opening Times: 

Mon - Sun: 9:30-20:30 h

Special Christmas timetables:

- 24 December: opens during normal opening hours / closes to the public at 17:00.

- 25 December: opens at 11:00 am / closes at the usual time.

- 31 December: opens during normal opening hours / closes to the public at 17:00.

- 1 January: opens at 11:00 am / closes at the usual time.

Tipo información turística: 
Email: 
turismo@esmadrid.com
Metro: 
Ópera (L2, L5, R)
Plaza de España (L2, L3, L10)
Bus: 
3, 25, 39, 46, 62, 75, 138, 148, C1, C2, SE712