Tourist Information

Things you should know before coming, so that you can enjoy your trip to the fullest.

Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.

Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!

Hospitals, healthcare centres, the toll-free number 112 and SATE will give you assistance in the event of an emergency

Help us improve! Send us your requests via Internet, by telephone, by letter or at the Registration Offices.

Madrid is committed to quality in tourism, as set out in the Charter of Tourist Assistance and Information Services.

Download our map to help you find your way around the city!


From one of the largest Royal Palace in Europe to Real Madrid's stadium, discover the city's most popular sights and attractions.

Check out and download everything you to need to feel right at home in our city.



Make your way up to the observation deck for stunning views of the city.

Climb on board and discover the city in a panoramic format.

Visit more than 50 museums and enjoy numerous discounts.