Currently, all audiences, including people who’re blind, partially sighted, hard of hearing, wheelchair users or cognitively impaired, can enjoy Paseo del Arte (Art Walk). The area boasts three major art centres: the Prado Museum, the Reina Sofía Museum and the Thyssen-Bornemisza Museum. All three hold cultural events and put on programmes accessible to everyone.
REDUCED MOBILITY AND WHEELCHAIR USERS
The three museums on Paseo del Arte have adapted their buildings, making them step-free and offering toilets for visitors with disabilities. No architectural barriers are found in the way of wheelchairs in the rooms exhibiting either permanent or travelling exhibitions. Also, disabled visitors are welcomed at the conferences, concerts and other activities held in the museums, which make wheelchairs and walking sticks available to everyone who needs them.
Designated parking spaces can be found in the Goya entrance to the Prado Museum. If you’re a disabled visitor, please call the Visitor Service Centre (902 10 70 77) 48 hours in advance to book your space. Disabled visitors who come to the Reina Sofía Museum in their own vehicles can park them in the loading bay. They must show the security agent their admission ticket to be allowed to park here.
Many of the events and services offered by the three museums on Paseo del Arte can be attended and enjoyed by people with hearing impairment.
Every month, the Prado Museum holds conferences and educational tours with Spanish Sign Language interpretation. In addition, hearing-impaired visitors can ask for FM assistive listening devices for museum tours and programmes. Furthermore, in designated areas of the auditorium, there are audio induction loops for users of hearing aids with a T switch to listen to what’s being said through the PA system.
The Reina Sofía Museum too runs guided tours with Spanish Sign Language interpretation. There are audio induction loops in many rooms, and Spanish Sign Language interpreters are available to visitors who request them by phone 15 days in advance. An interesting option is the audio guides with subtitles or Spanish Sign Language translation, which are available for free.
Finally, the Thyssen-Bornemisza Museum offers the hearing-impaired audio guides with subtitles or Spanish Sign Language translation, also available on the museum’s website.
VISUALLY IMPAIRED VISITORS
Sensory programmes were developed at the Reina Sofía and Thyssen-Bornemisza Museums for blind and partially sighted people to attend permanent and temporary exhibitions.
The Reina Sofía Museum offers ‘Museo a Mano’, a hands-on programme that brings visually impaired visitors close to the revolution in the concept of sculpture that took place in the twentieth century. Also, there are two special tours: ‘Dalí: History and Legend’ and ‘Surrealism: Poetry and Dreams’.
COGNITIVELY IMPAIRED VISITORS
Paseo del Arte is fully open to all audiences, even to groups of people with cognitive impairment. There are special activities for them in all three museums.
Both the Prado Museum and the Reina Sofía Museum offer a preliminary session in occupational or special learning centres and a second session at the museum. The Thyssen-Bornemisza Museum provides teachers with special learning materials so that they can prepare the group for their visit.
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